Privacy Policy

Last Updated: November 8, 2024

Important Legal Notice

This platform provides streaming software solutions ONLY. We do not sell, distribute, provide access to, or host any TV channels, copyrighted content, media streams, or broadcasting services. Users are solely responsible for the content they choose to stream using our software. We are not liable for any misuse of our software platform.

1. Introduction

This Privacy Policy explains how IPTV Platform ("we," "us," or "our") collects, uses, and protects your personal information when you use our streaming software platform.

By using our service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

Email address
Name
Password (stored encrypted)
Account creation and last login timestamps

2.2 Technical Information

We automatically collect:

Session tokens for authentication
IP addresses for security purposes
Browser and device information
Usage logs and error logs

2.3 Streaming Configuration

We store:

Stream names and configurations
Source URLs you configure
RTMP push destinations (if configured)
Stream statistics and metadata

3. How We Use Your Information

We use your information solely for:

Authentication: Verify your identity and manage your session
Service Delivery: Operate the streaming software platform
Security: Protect against unauthorized access and abuse
Technical Support: Diagnose and fix technical issues
Legal Compliance: Comply with applicable laws and regulations

We DO NOT:

Sell your personal data to third parties
Use tracking or analytics cookies
Share your data with advertisers
Monitor the content you stream

4. Cookies and Tracking

We use only essential cookies required for platform functionality:

sessionToken - HTTP-only cookie for authentication (10 minutes expiry)
iptv_cookie_consent - Stores your cookie consent preferences (1 year)

We do NOT use tracking cookies, analytics cookies, or third-party advertising cookies. For more details, see our Cookie Policy.

5. Data Security

We implement industry-standard security measures:

HTTPS encryption for all communications
Bcrypt password hashing with salt (12 rounds)
HTTP-only secure cookies to prevent XSS attacks
Session tokens with automatic expiration
Regular security audits and updates

6. Data Retention

We retain your data only as long as necessary to provide our services:

Account Data: Until you delete your account
Session Data: Automatically deleted after 10 minutes or logout
Logs: Retained for 30 days (configurable by admin)
Stream Configurations: Until you delete them

7. Your Rights (GDPR)

Under GDPR, you have the following rights:

Right to Access: Request a copy of your personal data
Right to Rectification: Correct inaccurate personal data
Right to Erasure: Request deletion of your data
Right to Portability: Export your data in machine-readable format
Right to Object: Object to processing of your data
Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact your platform administrator or email: privacy@streamdev.gr

8. Data Sharing

We do NOT share your personal data with third parties, except:

Legal Requirements: When required by law or court order
Security: To prevent fraud, abuse, or security threats

We do not use third-party analytics, advertising networks, or data brokers.

9. Legal Disclaimer

Software Provider Only

This platform is a software solution for streaming management. We provide the technology, NOT the content. Users are solely responsible for:

Ensuring they have legal rights to stream their content
Complying with copyright laws and licensing agreements
Respecting intellectual property rights
Following all applicable broadcasting regulations

We do not provide, sell, or distribute TV channels, copyrighted media, or streaming content. Any misuse of our software is strictly prohibited and is the sole responsibility of the user.

10. International Data Transfers

Your data is stored on our secure servers. If you access our service from outside the European Economic Area (EEA), your data may be transferred to and processed in countries with different data protection laws. We ensure appropriate safeguards are in place.

11. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically.

13. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: privacy@streamdev.gr
Website: cms.streamdev.gr